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Operating Model Design
5 min read
Three signs your organisation has outgrown its structure
Slow decisions, duplicated work and frustrated managers often have the same root cause.
Daniel Okoro
Partner, Operations
Structures that work for twenty people rarely work for two hundred. These are the signs it is time to redesign.
Decisions queue at the top
If founders approve everything, the business can only move as fast as their calendar allows.
Work is duplicated
When several teams do similar work for the same customers, the structure is organised around history, not value.
Good managers are frustrated
The people you most want to keep often notice first. Ask them what slows them down.