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Manufacturing
Cutting order-to-cash time for an engineering manufacturer
Result
order-to-cash cycle time
Service
Performance Improvement
Duration
10 weeks
An engineering manufacturer was waiting far too long to be paid for finished work.
The challenge
Invoices were raised weeks after delivery, disputes were common, and working capital was tight despite a strong order book.
Our approach
We traced twenty orders end to end, removed hand-offs between sales, production and finance, and set up a weekly cash review.
The result
The order-to-cash cycle fell by 41 percent, releasing working capital that funded a new production line.
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